If you find any fault in printing of your product or the product is not printed according to your specifications, you need to inform the company with 3 working days after receiving your order. In case of the faulty printing or not specified printing we reprint your original order but don’t refund the money. Defect checking is done by the management team. The customers need to send the defective product’s digital photos to the company using their own expenditure within 7 business days in order to receive the reprint of your product. Accelerated orders have charges which are non refundable.
Payment Order Placement, Cancellations:
The prices of products are in USD (U.S Dollars) on our website. Also payment will be received in the same currency. The company starts working on your requested order if they have received the total amount due on you which includes taxes, shipping charges etc via some authenticated payment source.
The order placement also includes sending the company final form of the product or services via electronic file or hard copy of the ordered product or services they need the company to do for them. The printing tasks are sent to the press department once you are sure about what you want from us. After the task is sent to the press department no changes are made in anything regarding timing and design. However you can cancel the order within the limited duration of 4 hours after proof approval. This cancellation will cost you 25$ and 5% of the total payment of your order. The customers also have the option to cancel their order after a 24 hour limit however this will cost them a 50% of the total payment of their order to cover up the time and Resources the Company wasted in making your product. Although the company don’t assures that one can cancel their order after the 24 hour time limit.